Guidelines:
The letter
should be word processed, following current business conventions, consisting of
2-3 full paragraphs. The letter an application for a course
Assessment Criteria
Structure - conventions of address, layout, word
processed
Content, correct use of grammar, spelling punctuation etc
Content, correct use of grammar, spelling punctuation etc
Poor writing skills can lead to a negative perception of the business you are representing.
It is therefore very important to decide when constructing your letter:
Purpose What is the point of the letter you are writing? What message are you trying to convey?
Audience Who are you writing this letter to? If it is to a customer complaint, should you take more care regarding how you will phrase the letter? How can you address the issue while maintaing a positive image for your company? How important is this for you if it is a letter of application
Information Gathering What information do you need to send this letter. What sources do you need to research?
Main Points What are the main points you want to cover? Put them in a logical order
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