Thursday, 26 September 2013

Title test 1

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Skills Demonstration 1 Presentation Skills

If you are to work independently in a tourist information or front office in a variety of tourist enterprises, you will need to be able to demonstrate good presentation skills. One of these skills will involve a 3 minute presentation on a place of your choosing in Ireland.

Highlight your chosen town or cities transport, route planning, accommodation and grading of hotels, food and drink and various entertainment as well as coach and walking tours

Wednesday, 25 September 2013

Introduction to iMovie for iPad

http://www.jeadigitalmedia.org/2012/06/06/tutorial-how-to-use-imovie-on-the-ipad/

How to create trailers with iMovie on the iPad

Published on Mar 24, 2012 by pascoschools

iMovie for iPad 2: Tutorial

Uploaded by DetroitBORG on Apr 1, 2011

Apple's demo of iMovie on iPad 2

http://www.youtube.com/watch?v=tVo1gJ5Cz-Q

Monday, 23 September 2013

The Reservations Process

A hotel reservation system is also known as a Central Reservations System, which can store and display information about the hotel, room availability and rates. This computerised system also applies to resorts and guesthouses.

Have a look at this link for Sources of Reservation
http://www.slideshare.net/hospitality-school/sources-of-hotel-guest-reservation

Can you explain what the term reservation enquiry means?

Have a look at this link for an example of rate quotation
http://www.hertz.com/rentacar/reservation/reviewmodifycancel/templates/rentalTerms.jsp?KEYWORD=LEGAL&EOAG=MSPT11

Can you explain what reservation availability means?

The next step in the process is the recording of the information. This is done by a person in reception or front office. What would be best practice to make sure the information was correct?

After this confirming the information submitted is important. Who do you think is confirming the information to whom?

Maintaining the information so that the information is stored on the computerised system so the guest's details and requests are recorded and provided for where possible.

Reporting would be the next step in the reservation process. Is there anything to report about the information. Who do you think would be reporting in this process, the guest or front of house? Who would this information be reported to?

Cancelling the reservation can be done for a variety of issues. Are there any rules stipulated by the hotel in the reservations process? How much time should be considered reasonable to cancel?

Google image search for the Reservations Process

Lost group Roleplay

Class Exercise

As a class exercise to develop our initiative skills we are going to engage in a survival exercise. Look at the video below first to get an idea of the scenario we are going to roleplay. It is a 1 minute clip of the TV show Lost.

Crash Oceanic 815 # Lost

Uploaded by jules58000 on 20 Feb 2008

The scenario we are going to roleplay is our plane has crashed on a remote island on a beach somewhere.

You need to as a group decide from the plane wreckage what the 12 most important items are in order to survive (as you have no idea where you are or how long it will take you to get rescued)

Try to reach consensus without voting

Everyone in the group must at least partially agree with what is on the final list.

Watch and see if any group members have changed their minds to come to agreement

Watch and see if any group members need the answers to be 100% accurate.

Watch and see if any group members minimally contribute to the discussion.

You have 15 minutes to decide on the 12 most important items to survive

Afterwards write down what you learned from the exercise

Thursday, 19 September 2013

Graduation Speeches

Just to help focus you I have tried to source an interesting collection of graduation speakers from various colleges around America such as Harvard, Stanford, Yale and NYU as well as many others. Alot of these speeches are as interesting, humorous, poignant and relevant to any student who is graduating from college in Ireland and includes speeches by Steve Jobs, Bill Cosby, cancer sufferer Randy Pausch, Oprah Winfrey, Lisa Kudrow, J.K. Rowling, Bill Clinton, Tom Hanks, Bono and others. Enjoy and congratulations.

Steve Jobs' 2005 Stanford Commencement Address