Tourism legislation in Ireland

Here are some more laws concerning the consumer in Ireland.

Pay attention in particular to the Sale of Goods and Supply of Services Act 1980

http://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_rights/consumers_and_the_law_in_ireland.html

Have a look at this link regarding the Consumer Information Act 1978 as well as the Law of Contract
http://www.skoool.ie/skoool/examcentre_sc.asp?id=265

Have a look at this link regarding the Safety Health Welfare at Work Act 2005
http://www.hsa.ie/eng/Topics/Managing_Health_and_Safety/Safety,_Health_and_Welfare_at_Work_Act_2005/

Here is a useful link for the Law of Tort
http://legal-dictionary.thefreedictionary.com/Tort+Law

Digital Presentations Creating a New Presentation

 Most of the tutorials on this blog will be in Powerpoint 2010 for the moment as it is one of the more widely used versions of presentation software in the workplace in Ireland as well as being the version that is installed in colleges and schools. Here is the icon for it if you are unsure what it looks like.

A useful link for Powerpoint 2010 tutorials is
http://www.powerpoint-2010.com/

Here is a videoclip showing you the possibilities of Powerpoint 2010

Powerpoint 2010: The Possibilities - Duarte HD

Uploaded by MicrosoftEurope on 8 Dec 2009

http://www.microsoft.eu

Creating a New Presentation

The first slide in a presentation is usually a title slide, and is used to introduce your presentation. 

Exercise: What kind of music do you like?
As the 1st presentation you are going to be doing involves doing on "Myself", the type of music or sport you are interested in would be a suitable mini exercise to try out your ideas (as well as saving some of the work needed for your assignment).

• Type in the “Click to add title” slide the name of your favourite style of music. E.g. Rock, rap, trance, funky industrial free-style acid-jazz or R&B. 

• Type in the space labelled “Click to add subtitle” your name. Press [Enter] and then type the name of your class. E.g. “Year 1 7ITA”. 

Save the file as “Myself Music I like Presentation 1” in your H drive or on your USB stick in a powerpoint folder which you have already created (if you have not done so yet, do so now). If you save it as 97-2003 version when you click Save As, it will be compatible with older versions of Powerpoint you may have at home.

Creating A New Slide
Click the New Slide button. Notice that if you select the top part of the New Slide icon, Powerpoint will automatically select a new Title and Content slide layout. However, if you select the bottom part of the icon, a drop-down list will appear and you can select whatever type of slide layout you wish.

A new slide will appear and a second slide thumbnail will appear on the left of the screen.

 Creating Bulleted Lists

Key points in a presentation often use bulleted lists. Bullets can be anything from standard points like • to fancier symbols like ☺. 

Click in the area labelled “Click to add title”. Type “Reasons why I like ” and then type the name of your favourite style of music. 

Click in the area labelled “Click to add text”. Type a reason why you like the chosen style of music. Press Enter to begin a new line and type another. Enter between 3 and 5 reasons for liking that type of music.Keep them short, remember they are bulletpoints.

Adding a ClipArt Slide

“A picture is worth a thousand words”. Pictures not only add visual interest but also assist in getting your message across. Clipart is used to add pictures to your presentations. With PowerPoint you have a choice of several layouts that include clipart.

• Create a new slide

• . In the New Slide Layout task pane, scroll down until you see “Two Content" and select it

 


Click in the title and type “Popular [whatever music style you picked] Artists”

Select Insert and SmartArt in order to group your favourite music artist’s in a more attractive way. The SmartArt Graphic box will appear. The list on the left opens up a series of methods of presenting your text. Certain methods are more relevant than others depending on the presentation. Choose from the list on the left Cycle and choose Basic Cycle for this exercise and click OK.

   Enter 3 to 6 well known artists for the style of the presentation in the text boxes you see.

4.      In the content area on the right, click the clipart icon and a clipart browser window will appear.The same process is incolved for pictures, movies and charts with the different icons below

Choose one of the pictures shown or use the box at the top to search for certain types of pictures with keywords (E.g. “Dancing” or "guitar"). If you would rather use a picture you have saved then click the Import button to browse for the file. Once you have selected an appropriate picture, click the OK button and the chosen picture will be inserted. 

Now lets say you are looking at your SmartArt text on the left and you would like to make things a little flashier. Right-click on one of the textboxes and scroll down to change shape.

Under Stars and Banners select the 5 point Star. You will notice that the SmartArt textbox has changed. You be the judhe of the text is too small or not. You an always hit the Undo button.

Adding a WordArt Slide

Word art is used to create special effects with text that you cannot select by formatting the font. You can create curves, angles, waves, 3-D effects and many more.

•   Create a new slide.

2.      Change the slide layout once again, this time choosing the “Blank” layout (Right-click on the 4rth slide in the slide pane on the left, scroll down to layout, and select Blank). You should now have a slide that is completely blank

2.      From the Insert ribbon at the top of the screen, click the WordArt icon. 

Choose a text layout and then click OK.

 You can choose formatting options and type your text. Type a slogan that describes your chosen music style and click OK. The WordArt will appear in the centre of your slide.

6.      You may notice a small green dot that you can drag to rotate the text. 

Change the Shape Fill colour and experiment with the Shape Outline and Shape Effects. You can also Edit Shape or decide you want to change the Text Fill or Text Outline. Any action you are unhappy with can always be cancelled by the magic Undo button.

      This video shows you how to create a presentation using Powerpoint 2007.The clip shows

how to create your own slides and add headings, bulleted lists, and pictures. It is similar to the 2010 version. Built-in layouts are also shown to organize your slide content. You can also see how the Preview feature helps you choose theme colors and background design. Pause and go over the video as many times as you wish as there is a lot covered.

Youtube Video

PowerPoint 2007 Demo: Create a basic presentation quickly

Uploaded by DemoTrainer on 7 Jan 2008

You should now have 4 slides in your presentation. Save to your H drive and/or USB. You will be using this again

Skills Demonstration 1 Presentation Skills

If you are to work independently in a tourist information or front office in a variety of tourist enterprises, you will need to be able to demonstrate good presentation skills. One of these skills will involve a 3 minute presentation on a place of your choosing in Ireland.

Highlight your chosen town or cities transport, route planning, accommodation and grading of hotels, food and drink and various entertainment as well as coach and walking tours

The Reservations Process

A hotel reservation system is also known as a Central Reservations System, which can store and display information about the hotel, room availability and rates. This computerised system also applies to resorts and guesthouses.

Have a look at this link for Sources of Reservation
http://www.slideshare.net/hospitality-school/sources-of-hotel-guest-reservation

Can you explain what the term reservation enquiry means?

Have a look at this link for an example of rate quotation
http://www.hertz.com/rentacar/reservation/reviewmodifycancel/templates/rentalTerms.jsp?KEYWORD=LEGAL&EOAG=MSPT11

Can you explain what reservation availability means?

The next step in the process is the recording of the information. This is done by a person in reception or front office. What would be best practice to make sure the information was correct?

After this confirming the information submitted is important. Who do you think is confirming the information to whom?

Maintaining the information so that the information is stored on the computerised system so the guest's details and requests are recorded and provided for where possible.

Reporting would be the next step in the reservation process. Is there anything to report about the information. Who do you think would be reporting in this process, the guest or front of house? Who would this information be reported to?

Cancelling the reservation can be done for a variety of issues. Are there any rules stipulated by the hotel in the reservations process? How much time should be considered reasonable to cancel?

Google image search for the Reservations Process

Independent tourist information

What is meant by impartial tourist information?

It just means that it is impartial. It's not biassed towards anything in particular.

With tourist information this probably means that it has no direct advertising influence.

Have a look at the following link

http://www.lonelyplanet.com

Legislation relevant to tourism

Have a look at some of the following links in relation to tourism legislation and business administration legislation.

http://www.citizensinformation.ie/en/consumer_affairs/travel/package_holidays.html

Here is a Wikipedia link to Failte Ireland where they discuss how they are under the directive of the National Tourism Development Authority Act of 2003.
http://en.wikipedia.org/wiki/Fáilte_Ireland

Here is another link to it
http://www.oireachtas.ie/documents/bills28/acts/2003/a1003.pdf

Here is some information about the alcohol laws in Ireland.
http://goireland.about.com/od/safetyinireland/qt/alcohol_law.htm


Here is a useful link to the Safety Health Welfare and Work Act of 2005 and 2007.
http://www.citizensinformation.ie/en/employment/employment_rights_and_conditions/health_and_safety/health_safety_work.html

The data protection act can be found at this link
http://www.dataprotection.ie/ViewDoc.asp?DocID=858&UserLang=EN
and info for data controllers can be found here
http://www.dataprotection.ie/docs/A-Guide-for-Data-Contollers/696.htm

Digital Presentations Week 1 what makes a good presentation?

We are going to look at what makes a good presentation. Composing your thoughts on what makes a great presentation will help you become aware of how you can improve yours.

Have a look at this presentation by Jamie Oliver at the Tedtalks in 2010. In this presentation he talks about educating children about food and fighting obesity.
Youtube Video Jamie Oliver's TED award speech.

Uploaded by JamieOliver on Feb 12, 2010


1.Do you think it was a good or bad presentation?

2.Why do you think it is good or bad?

3.What points made were most effective in this presentation?

4.How would you describe the body language of this presenter?

5.Do you think the slides used on the screen were effective?How?

6.Were the statistics in this presentation easily understandable?

7.Jamie Oliver is a celebrity chef from the UK giving a presentation to an American audience.How do you think he prepared the presentation to make it relevant to that audience?

8.How effective were the props in this presentation? Eg The wheelbarrow or sugarcubes?

9.Was there any point where you were lost in the presentation?If so why do you think this was?

10.Do you think he achieved his aim with this presentation?
What do you think his aim was with that presentation?



If the contents of the Jamie's presentation interested you, you can get more information at this link